Frequently Asked Questions (FAQ)

Frequently Asked Questions

Welcome to the Evrthing FAQ page! Below, you’ll find answers to the most common questions we receive. If you can’t find the information you’re looking for, feel free to reach out to our customer support team.

1. What is Evrthing?

Evrthing is your one-stop general store, offering a wide range of products from gadgets and home goods to lifestyle essentials. Our goal is to provide you with high-quality products that make life easier, all in one convenient place.

2. Where do you ship?

We currently ship worldwide! Whether you're in the U.S., Europe, or anywhere else, we aim to get your products to you as quickly as possible.

3. How long does shipping take?

Shipping times may vary based on your location. Typically, orders are processed within 2-5 business days, and shipping can take 7-15 business days for most destinations. You’ll receive a tracking number once your order has shipped, so you can follow its progress.

4. How do I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to follow the status of your shipment on our website or the carrier's website.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of receiving it, provided the item is unused and in its original condition. Please contact our customer support for further instructions on processing a return.

6. Do you offer refunds?

Yes, we offer refunds on returned products, provided they meet our return policy criteria. Once we receive your returned item and inspect it, we will process the refund to your original payment method. Refunds may take up to 5-10 business days to appear on your statement.

7. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. All payments are processed through encrypted and secure gateways to ensure your information is safe.

8. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact us as soon as possible. If the order hasn’t been processed or shipped, we will do our best to accommodate your request. However, once the order has shipped, cancellations and modifications may not be possible.

9. How do I contact customer support?

You can reach our customer support team by emailing us at support@evrthing.com or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.

10. Are your products guaranteed?

Yes! We stand by the quality of our products and want you to feel confident in your purchase. If you experience any issues with your product, please contact us, and we’ll work to make it right.

11. Do you offer discounts or promotions?

Yes, we frequently run promotions and offer discounts on select products. Be sure to subscribe to our newsletter to stay updated on the latest deals and exclusive offers.